zbajji's Responsible Gaming
— Your safety is our priority
zbajji believes gaming should be a source of enjoyment — not stress. That is why we provide strong responsible gaming tools to protect every player.
For 21+ only
If there are any minors in your household, please make sure they cannot access your zbajji account or password. Always keep your login details private.
We are committed to ensuring a safe gaming environment. Any instance of age fraud will result in the account being closed immediately.
Key Responsible Gaming Features
zbajji gives you full control over your gaming experience — because responsible gaming means playing on your own terms.
Deposit Limits
Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. To increase a limit, 24 hours' notice is required — but lowering it can be done instantly.
Time-Out Feature
Want to take a temporary break? Put your account on time-out yourself for 1 day to 6 weeks. During this time, logging in or gaming will not be possible — clear your head and come back refreshed.
Self-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. Your account can be fully closed for 6 months up to 5 years. This step is permanent and our support team will help you with it.
Session Time Limit
Set your own time limit for each gaming session. Once the set time has passed, you will receive a reminder. Taking breaks on time is very important for mental wellbeing.
Loss Limit
Set a loss limit to prevent yourself from losing more than a specific amount. When this limit is reached, the system will automatically pause your gaming and notify you.
24/7 Live Support
Our Bengali-speaking support team is with you at all times for any responsible gaming concerns. Contact us via live chat or email — without judgment and in complete confidence.
Signs of Problematic Gaming
When gaming becomes a problem rather than enjoyment, certain signs appear. If you notice any of the signs below in yourself, please contact us or take a break.
Problematic gaming is a mental health issue — there is no shame in it. Asking for help is a sign of courage.
- You keep playing to try to win back money you have lost ("chasing losses").
- You spend beyond your means and struggle to cover your household's essential expenses.
- You try to hide your gaming activities from family or friends.
- You want to stop or cut back on gaming but cannot.
- When you cannot game, you feel restless, anxious, or irritable.
- Gaming is causing problems with your work, studies, or family relationships.
- You are taking on debt or facing financial pressure because of gaming.
- You are playing more for the thrill or compulsion than for genuine enjoyment.
How to Use Protection Tools
Every zbajji tool is easily accessible to keep your gaming under control.
Log in to your account
Go to your account on the zbajji website and open the profile menu. Look for the "Responsible Gaming" section there.
Choose the tool you need
Deposit limit, loss limit, session time limit, or time-out — select whichever you need and set the amount or duration.
Contact support for self-exclusion
For long-term self-exclusion, contact our 24/7 live chat or email us directly at [email protected]. Our team will complete the process in confidence.
Confirmation and activation
After saving your settings, you will receive a confirmation message. Limits take effect immediately. Our support team is always ready to help you with any changes.
zbajji's Responsible Gaming Policy
Gaming is for entertainment: Playing on zbajji should be for entertainment — not as a source of income. The outcome of every game is completely random and there is no guarantee of winning.
Set a budget: Before you start gaming, set a budget for yourself and stay within that limit. Never bet anything whose loss would cause problems in your life.
Take regular breaks: Gaming for long stretches at a time is harmful to mental wellbeing. Make a habit of taking short breaks every hour.
Do not try to chase losses: Placing larger bets after a loss to recover that money is the most dangerous habit. Accept that some days you may lose.
Consider your mental state: Avoid gaming when you are under stress, feeling low, or under the influence of alcohol. Play with a clear and calm mind.
Be open with those close to you: Hiding gaming from family or friends is where problems begin. Talk openly with people you trust.
If you are struggling, talk to us
If gaming feels problematic, please do not try to face it alone. zbajji's support team is here for you.
24/7 Live Chat
Chat live with our Bengali-speaking support agents at any time. Get immediate help.
Email Support
Write to us at [email protected] describing your situation — we will reply as quickly as possible.
Full confidentiality guaranteed: Your communications and any account changes are kept completely private.
Non-judgmental support: Our team is here to help you — without any questions or judgment.
Questions and Answers on Responsible Gaming
Enjoy zbajji's world-class gaming safely
Have an enjoyable gaming experience with responsible play. Cricket betting, slots, live casino — all in one place.
For 21+ only. Play responsibly.